الاسترجاع والاستبدال

Return Policy

⦿ Within 14 days of receiving your order, you can return some or all the products, following these requirements & conditions:

o The item/s is not open or used.

o The item/s should be in the original packaging.

o You must have the invoice that arrived with the shipment.

o The items should be eligible for return as below.

⦿ If you have met the requirements, give a call on 920006648 within 14 days of delivery and we will pick the order or the products from you within 3 working days.

⦿ After you return the order, the value of the items (without shipping charges) will be returned within 14 business days into customer bank account after we receive and check the items in our warehouse and accept the return.

⦿ In case if the items is not in it's original condition, return will be rejected.

⦿ In case if the order is not received or delivery rejected after payment, the items will be returned to our warehouse with 14 business days, then the value of the items (without shipping charges) will be returned within 14 business days to the bank account.

⦿ Products from following categories are not eligible for return:

o Makeup, Skin Care, Hair Care, Personal Care.

o Baby milk, Food, Vitamins, Supplements, and Medicines.

o All discounted products and special offers.

Replacement Policy

⦿ It is not available to replace any products except you receive wrong or damaged products, in this case we replace the product with the same original products, or we will refund the amount of the product.

⦿ Some products images may slightly differ than the physical product and this is not considered different product as long as the product have the same name, size, ingredients.

⦿ If you receive wrong or damaged product, Kindly call on 920006648.